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I’d like to commend Kim Pitts LPN, who works at the Lake Success medical center, for her outstanding work ethic. All those in the health care business should take a lesson from her in ‘how to treat a patient’. She’s a ‘wiz’ in delivering painless injections. She takes...
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#1191546
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Since there are so many similar complaints about the service and loss of doctors, I can only only blame the sudden failure of management for not stemming the surge of dissatisfied patients. Unless there is a radical change in management policy, the entire system is in...
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2.7
I liked
  • No co-pay
I didn't like
  • Customer care
#1184762
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On January 17 I requested a referral for an urgent echo exam for a cardiologist. Today January 24th it still hasn't been processed. Now they say they need notes from referring doctor. Granted. New policy. However, no one informed me nor bothered to give me a call. They...
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1.3
#1175428
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I unfortunately am obliged to furnish this formal complaint in reference to Dr Patel. I attended an 1pm appointment today at your Cambria Heights office. I was serviced (blood pressure, height, etc.) by the medical assistant who informed me Dr Patel would see me. I end...
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#1156014
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Advantagecare Physicians - You have a very prejudice EMPLOYEE THAT I WANT TO REPORT!

Advantagecare Physicians - You have a very prejudice EMPLOYEE THAT I WANT TO REPORT!
I have a very prejudice employee that I know works for this company and I really to feel she needs to get fired she is making fun of a kid that was born with a birth defect online, and she works in healthcare?!? Really?!? Wow!! What a great employee you guys have I have screen shots of her bashing a little kid.
1.0
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Value for money
#1146535
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Advantagecare Physicians - Waiting game

I understand that when you’re going to the doctors office you have to be patient, but this is unreasonable. I’m at the doctor right now and I’ve been waiting for almost an hour (53 mins to be exact). Have to find another doctor.
1.0
Details
Customer service
Staff
#1141740
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They don't check insurances, they charge co-payments when they aren't suppose to and they give you a hassle to refund your account back even though their medicals records state the facts of the explanation if benefits. I have called several to billing departments and...
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1.9
I liked
  • Just the doctor but she resigned due to office politics
I didn't like
  • Staff is nice to commit fraud in your insurance carrier
#1125543
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This center lost four long time primary care physicians.. with no notice given to patients. As a result new physicians are slowly being added to care for the medical needs of patients at this center. However, I quess there is a shortage of PCP's.. the wait to see a...
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3.0
I liked
  • Staff is trying their best
I didn't like
  • Waiting time is too long
#1121568
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My daughter suffered an accident at the Elmhurst Pediatric location. When I asked the receptionist for help she continued her conversation on the phone and ignored my plea for help while my daughter bled from a cut suffered above her eye. Even after having to wait for...
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1.0
I didn't like
  • Whole staff is a joke so unprofessional and untrustworthy
#1119220
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Advantagecare Physicians - Horrible service

Location: Harlem 215 W 125 service is horrible. I was sick, make a appt...waited 2 hours for triage to tell me no doctor is there. They all left for the day.
1.4
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Additional Fees
Customer service
Diversity of Products or Services
Price Affordability
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Value for money
Website
#1117430
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