Most helpful review
New Reviewer

It is a mill

doctors are overbooked and possibly overworked. if they make a mistake it is obvious they are told not to own up to it, possibly for legal reasons and and the lab they work, Lenox Hill is very inefficient verging on inept in terms of scheduling. They have automated bots that call incessantly meanwhile if you do try and call them for an appointment you are left on hold for an interminable amount of time.

User's recommendation: do not use unless you know what is wrong and need a simple z pack. City MD may be better.

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ID
#3627102 Review #3627102 is a subjective opinion of poster.
Location
Queens, New York
Preferred solution
Apology

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Verified Reviewer
New Reviewer

Unorganized staff with no communication to patients

Dr. Keith Dahls staff is unorganized and cannot communication to there patients. Me and my husband waited an hour and half to be seen by Dr. Keith and after an hour and a half they told us he couldnt see us since hes doing a procedure. Why didnt they tell us that information before we got there or when we checked in instead of letting us sitting there. They clearly dont care about the patients to let them sit waiting around. Never going back to that office ever again since they clearly cant do there jobs.
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ID
#3643844 Review #3643844 is a subjective opinion of poster.
Location
New York, New York
Pros
  • Some staff are helpful
Cons
  • Are now inconveniencing patients
  • Waiting time is too long
  • Whole staff is a joke so unprofessional and untrustworthy
Preferred solution
Let the company propose a solution
Dear Sir/Madam, I am Suman Das, My Doctor Surrendra Kisson, I have appointment 17th May, 2022 .but Advantage care Somebody cancell my appointment 11th April. I call today 10am Morning Advantage Care they are tell me Dr. coming back June 1st, 2022. I tell them can you...
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ID
#3499858 Review #3499858 is a subjective opinion of poster.
Location
Queens, New York

I can't get any apot that are convenient for me

No blood work on Saturday no urgent care only in Bethpage Now I must use CITY MD for urgent care services

User's recommendation: Provide more flexible services God forbid City MD get primary care you may be out of business.

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ID
#3499178 Review #3499178 is a subjective opinion of poster.
Location
Queens, New York

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Verified Reviewer
New Reviewer
Dear Sir/Madam, I am Suman Das, My Doctor Surrendra Kisson ,Advantage care, 180-05, Hillside Avenue, I have a last appointment January 8,2022. Dr Gave lot of test February ,I finish that test and I have next appointment March 8,2022 but advantage care somebody cancell...
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ID
#3498262 Review #3498262 is a subjective opinion of poster.
Location
New York, New York
Pros
  • Pcp cares about patients
Cons
  • Patient needs have not been met
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Lab technician unprofessional

The Lab technician at the 154 West 71 st NY NY office is extremely unprofessional and insensitive to patient's time. My lab appt was cancelled and she never called me back to reshedule especially since lab appt. can only be made by a staff member not the app.

User's recommendation: Don.

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ID
#3398291 Review #3398291 is a subjective opinion of poster.
Location
Brooklyn, New York
Pros
  • Close to home
Cons
  • Front desk receptionists are awful
Preferred solution
Apology
New Reviewer

Horrible front desk receptionist

What is this? Why the receptionists are always so rude? I don't get it? Are they racist because I am a hijab clad woman or are they simply impolite and love to insult people without any reason!
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ID
#3184252 Review #3184252 is a subjective opinion of poster.
Location
North Babylon, New York
Pros
  • Short waits
Cons
  • Front desk receptionists are awful
Preferred solution
Apology

To give review of last appointment

Dr Saddia was very helpful in addressing all of my medical concerns. Dr Saddia even went the extra mile to personally to contact an refferal Dr to get an appointment for me. The staff were very helpful too and very professional.

User's recommendation: Dr,s are professional and very knowledgeable.

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ID
#3126348 Review #3126348 is a subjective opinion of poster.
Location
New York, New York

Customer's service/front desk/nurse assistants

Staying on hold for45 - 55 mins and no one picks up the phone. Excuses after excuses: Convid, staff shortage. No regards to people time. Call center sending calls to the wrong department. Receptionist not following through sending info. I am referring these complaints to the office on Hillside Ave. on Oct 13, 2021.

User's recommendation: Stay well, and if you can afford to pay co-payments/no kids do not use Advantage care.

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ID
#2967019 Review #2967019 is a subjective opinion of poster.
Location
Queens, New York
New Reviewer
This was written in June. To this day- no reply from anyone. The whole admin is to blame as well. Hi, Its unfortunate that I have to write this email but a few weeks ago I called 718-826-****. I basically a women my sistuation and that I just wanted to make a complaint...
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ID
#2903047 Review #2903047 is a subjective opinion of poster.
Location
Brooklyn, New York
Preferred solution
Justice
New Reviewer
Good Morning, I would like to say I have the upmost Respect and Faith in the doctors and NPs, [especially Dr. Patel's NP Bianca] at the Clove Road and Annadale Centers . With regret I write the following. Sunday Morning I went to the Urgent Care Center on Clove Road in...
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ID
#2666021 Review #2666021 is a subjective opinion of poster.
Location
New York, New York
Pros
  • Easy to schedule appointments and doctors are good
Preferred solution
I just wanted it to be noted and as a large medical facility I am sure there are measures in place to address this. Thank You
New Reviewer

NASTY SERVICES

THIS CLINIC STAFF DOES NOT CARE ABOUT PATIENTS. HORRIBLE, THEY DO NOT DO THEIR WORK RIGHT. I AM HAVING LOTS OF ISSUES WITH THIS CLINIC. ISSUES

User's recommendation: DO NOT GO TO THIS CLINIC.

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1 comment
#2039758

i agree lazy

ID
#2558748 Review #2558748 is a subjective opinion of poster.
Pros
  • Close to home
  • Some staff are helpful
  • Doctors are okay
Cons
  • Appointments are hard to get it
  • No communication
  • Administration does not help
Preferred solution
Deliver product or service ordered

Lack of Empathy and care for the patient

No doctors are available for not even for a virtual visit when a patient is in acute or chronic pain or other crises. The ACPNY at my clinic should be reaching out to all their 'at risk" or patients with underlying conditions such as myself and offer me the COVID-19 vaccine. Instead, they have a year long message on their phone system advising patients NOT to call them for a vaccine because they have none. What did they expect me to do,die fro m the infection? So instead I sought help elsewhere to get a vaccine and for that I got punished. I was told to go to The high school where I got the vaccine to get treatment for the adverse reactions that I am having

User's recommendation: Get out of the field of medicine,if you can't feel for your patients.

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ID
#2503544 Review #2503544 is a subjective opinion of poster.
Location
New York, New York

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Bad experience with a NP at 96ST Location

I went to Advantage care feeling dizzy and with throat irritation I was directed to go to a NP Delphine Hypollite and this NP was the worst Person I encountered in all my years going to a doctor.She Had bad Bedside Manners was not attentive to the way I was feeling and rushed me out of the office.I went back two days later and told them I was still not feeling good she sent her trainer to tell meI could not get an updated letter I felt this Nurse isracist against spanish people and I will never go this place again!

User's recommendation: Don't go see NP Delphine Hypollite!

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ID
#2465547 Review #2465547 is a subjective opinion of poster.
Cons
  • Bad quality service
Preferred solution
I feel that if that NP had a business she will go bankrupt she had no bedside manners

Advantage care staff needed re-training

According to them they will do some training! I was able to secure an appointment right away! However I will do my homework and look for a better plan! Thanks for the question! Ms. Hyland
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ID
#2459259 Review #2459259 is a subjective opinion of poster.
Location
The Bronx, New York
New Reviewer

Treated very nasty when asking a question

Went to the kings highway location for testing no order was placed in the system the first desk I went to was very rude and told my wife we cant come in here go to the main entrance didnt even know what we needed . The facial expressions given from the worker at the desk after talking to her could have killed me if it was possible.

User's recommendation: Go some place that cares.

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ID
#2430975 Review #2430975 is a subjective opinion of poster.
Service
Advantagecare Physicians Customer Care
Loss
$30
Preferred solution
Apology

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