Advantagecare Physicians - ACPNY at Flushing Medical Office needs big improvement
I recently joined ACPNY in Flushing center, within a year, I had changed 3 PCP because of those 3 doctors resigned or retired. Now they just assigned me a new doctor I don't know again.
Friday, I called ACPNY, the representative said Flushing x-ray office opened from 8-5 Monday to Friday. So, this Monday, I took my son there for chest x-ray at 1pm, they told me the office was closed due to the technician was on vacation. They said the substitute technician comes in 8-12pm Monday to Friday this week. So I took another half day off from work and brought my son there on Wednesday morning at 8am.
The X-ray office had a sign "OPEN", and a lady just told us to sign your name and sit down to wait. We had waited 30 minutes, no one showed up. We went to the front desk again to ask where were people in X-ray office? Another lady said Radiology was closed and would be opened tomorrow 9-2.
What ridiculous this office is.
How much time we had been wasted. It's time to think changing all our PCP to another medical office.
Reason of review: Bad quality.
Preferred solution: Let the company propose a solution.
Advantagecare Physicians Cons: Incompetent doctor, Bad quality service, How i was misinformed and later no proper response, Need to keep good doctors in flushing center.
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