Advantagecare Physicians
Reviews and Complaints
Profit over Service
- Heavy doctor turnover
- Long appointment times
- Monthly instead of yearly invoices
Preferred solution: Let the company propose a solution
Unprofessional Richard Kim MD
I went to his clinic with severe pain in my left arm. Its a pain that I could not walk or move with.
I had this pain for two days before I was actually able to get an appt with an advantage care physician. He dismissed my pain as being nothing. I am a 60 year old man and he just became very annoyed with my questions. He put in a prescription for my pain but when I got to the pharmacy, I found out that he never did.
It was already after 6 PM so I suffered through the pain that night.
The following day, my wife went to the pharmacy again and the medication was still not there. She waited for two hours until finally the doctors office called in the prescription.
This is highly unprofessional.
Office Visit
Irresponsible Scheduling
They do not care about the patient
- Doctor only sees you for 5 mins
- Doctor does not care about your well-being
- Rude and incompetent staff
Appointment
Dr.bronson
EXTEMELY ANNOYED!!!!!
- Customer care
- Whole staff is a joke so unprofessional and untrustworthy
Walk in appt and screwed out of medication requested
Disgusting and despicable medical assistant
Terrible over booked
Follow up.
- Bad quality service
Preferred solution: Let the company propose a solution
Doctor never on time
You have a very prejudice EMPLOYEE THAT I WANT TO REPORT!
SERVICE FAILURE
Since there are so many similar complaints about the service and loss of doctors, I can only only blame the sudden failure of management for not stemming the surge of dissatisfied patients. Unless there is a radical change in management policy, the entire system is in danger of a complete collapse.
There are far too many patients and far too few doctors to handle the overload. This is leading to even more doctors resigning, due to an uncontrolled stress level. Low paid and low quality doctors are being hired to operate under impossible pressures. They have little or no experience or are too old to handle the volume assigned to them.
If profit is the only motive to continue on this path, then patients will have no other option but to find another HMO. The entire system is in dire need of a major overhaul and time is of the essence.
People will start to refuse to pay their premiums if the services keep disintegrating at this level. Sooner or later the government will have to step in to either force the issue or curtail the operation, unless a workable solution is found.
- No co-pay
- Customer care
Preferred solution: Let the company propose a solution
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Most physicians would not just prescribe prescription drugs based on what you told a receptionist or, even a nurse. They would want you to come in so they can examine you.
You got lucky in getting a previous medico to do something like that---it is NOT good medical care.
If you don't like the policies of your current insurer, you can always change insurance companies. If you don't like a particular doctor, request one you do like.