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In order to keep 'continuity of care' file information, I keep e-asking my Primary-Care-Physician to request e-copies of my outside referrals be e-sent to ACP to keep on e-file. the Doctor's answer each time... 'yes, when we send you out with a referral for a...
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#1105927
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My daughters have been patients since they were born 12 years old. I had appointments for their physicals and received a call that they had to be cancelled because Ms. Mawhirt will no longer be in Pedi. Dr Bisacco does not take their insurance. Very sad that after all...
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#1101990
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Very upset with Advantage Care Physicians, specifically in Lake Success. My PCP left earlier this year, switched to a new PCP and then found out ALL the PCP's resigned. After getting the run around and lies from the ACP workers in Lake Success and from calling the ACP...
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1.4
I didn't like
  • Are now inconveniencing patients
#1096646
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Advantagecare Physicians - Poor service

Advantagecare Physicians
#1093631
1.0
Details
I been advantagecare for along time and the services are the worst. The Doctors are incompetent is supporting staff is under trained and noncaring. The call in center is a waste of time.
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Advantagecare Physicians - Do not respect appt times

Advantagecare Physicians
#1082623
2.0
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I have visit the advantage care downtown brooklyn several times and the wait time is ridiculous. I came 45 min early n still waited 1hr after my appt time. Came 5 min late n was told i have to wait until those b4 me get assisted n waited 2 hrs. They took patience that were schedule after me b4 me. They wondered why i had an attitude. All they can say was the doctor back up.
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Advantagecare Physicians - Complain about doctor

Advantagecare Physicians
#1044669
5.0
Details
I am sick and tired from My family medicine doctor massand she sit in "Hicksville location " she never have time I make the appointment in November 2016 now 8/May/2017 but she don't have time one the time they cancelled the appointment and then no one no where your turn came back if you want referral or refills you have to wait like 2,3 weeks not a big deal
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Advantagecare Physicians - Getting appointment

Advantagecare Physicians
#1044658
5.0
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It really hard to go to your doctor my doctor" seema mussand"she is always so busy she never have time when ever you take appointment 3,4 months before on the time she cancelled and then no one knows when you get the appointment if I want referral I have to wait like weeks and for Madison refills same thing i am sick and tired I don't know
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You have to lie to patients like all day long(the company actually promotes this), all the calls get routes to you even if someone pushes an option for what department they want, when we call the offices they give us like 2 numbers and a lot of the time no one ever...
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1.3
#1092195
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open portal on 31 of June 2017 thought it might be useful was shocked to see Cancer in big orange letters so I contacted advantage care no one could give me a straight answer contacted primary doc who looked though my record briefly said he did not see anything and...
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Anonymous
kevin J whitley

This issue was never resolved

1.0
I didn't like
  • Sham pretense of medical care
  • Waiting for a call back that never comes
#1091260
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I am ( well now was) a patience since I was 13. There is a difference of service and care for the children and adults. I came in as an emergency walk in. I had an ongoing pain on my back and side. I waited 3 hours to be seen by a nurse. Had my blood pressure and...
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eilenevalarezo_63
eilenevalarezo_63

Patient *

1.0
I liked
  • Only person i like is doanna
I didn't like
  • Everyone else
#1091091
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I recently joined ACPNY in Flushing center, within a year, I had changed 3 PCP because of those 3 doctors resigned or retired. Now they just assigned me a new doctor I don't know again. Friday, I called ACPNY, the representative said Flushing x-ray office opened from...
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1.3
I didn't like
  • Incompetent doctor
  • Bad quality service
  • How i was misinformed and later no proper response
#1088314
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So far we have no drs.at my center. They have 1 dr covering all 4 drs patients. We have called acp,emblem health and still no answers. I call acp to leave a message for my dr.and they say i cant because thier is no dr u can leave a message for. I did email ans got a...
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Anonymous
Dave

all the doctors left...and so did I. you can't get any doctors because they all left. and no wonder why. you can't call in and speak to anyone. company policy must be to ig...

3.8
#1085665
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From june 1994 to March 2017 i had TWO PCPs, Garry Stark and Reena Loona. Can't say I ever had a real complaint with either. Dr. Loona msged me in Feb 2017 that she was leaving in March. ACPNY did not notify me officially until April 4. At that time I asked to be...
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#1081750
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Dr Karamitsos in NY office. Waiting 8 days after he received my cancerous biopsy reports to call me. He still has not called me back on my questionable mammographt results. The only way I know that there is a problem becsuse I picked the reports up myself. Can not get...
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#1076899
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